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Public Liability insurance for South African businesses

Protect your business against third-party injury, property damage, and costly legal claims

Tailored cover Built around your business
Fast quotes Quick, Simple, Online
Human support Real experts, real help
Public Liability insurance insurance illustration

What is Public Liability insurance?

  • Public liability insurance protects your business if a third party suffers injury or property damage as a result of your business activities.
  • Whether you run a spaza shop, restaurant, salon, construction business, or consultancy — your business interacts with people daily. That interaction creates risk.
  • If someone is injured on your premises, or if your business causes damage to someone else’s property, you could be held legally and financially responsible.

What is covered

Cover is tailored to your business and may include:
  • Injury to customers, clients, or members of the public
  • Damage to third-party property
  • Legal defence costs
  • Compensation or settlement payments
  • Claims arising from your business operations

What is NOT Covered

Coverage depends on the selected products and limits. Certain exclusions may apply to:
  • Employee injuries (covered under separate policies)
  • Intentional damage or negligence beyond scope
  • Professional advice errors (covered under professional indemnity)

Who needs this cover?

This solution is ideal for businesses seeking broader protection under one structure. Common industries include:

Salons & Wellness Businesses
Spaza Shops & Township Retailers
Event Organisers
Consultants working on client sites
Contractors and tradespeople
Restaurants, cafés, and hospitality businesses

A Real Life Scenario 🇿🇦

A retail business experiences a break-in that results in stolen stock, damage to the premises, and several weeks of operational disruption. At the same time, a customer lodges a liability claim relating to an incident that occurred before the closure.

A customer walks into your retail store during a rainy day. The floor is wet near the entrance. They slip, fall, and sustain an injury. They decide to take legal action against your business for medical costs and damages.
Without Insurance
  • You pay legal fees
  • Potential settlement costs
  • You deal with reputational damage.
With Entresure
  • Legal costs and claims are covered
  • Business continues operating
  • You focus on your customers

Why is this cover critical?

South African businesses face unique risks
  • High foot traffic environments
  • Informal retail setups
  • Limited legal buffers for SMEs
  • Increasing awareness of consumer rights
One claim can result in
  • Legal costs that exceed your monthly revenue
  • Business disruption
  • Loss of customer trust

Public Liability vs Professional Indemnity

If your business does both, you may need both.

This Cover
Public Liability insurance

Covers physical injury or property damage to third parties.

Professional Indemnity

Covers financial loss due to advice, services, or errors.

How much Public Liability insurance do you need?

The level of cover depends on:

Why choose Entresure for this cover?

We focus on what actually matters: protecting your business where it’s exposed.

Frequently Asked Questions

Because of this and that

No, but many clients, landlords, and contracts require it.